Forgot your password?
Click the "Forgot your password?" link on the login form. Enter your registered mobile number or email and a verification code (OTP) will be sent. Enter the code within the allotted time and set a new password.
If you cannot remember your username, contact support — live chat or email assistance in Bangla is available 24 hours a day. When creating a new password, use at least 8 characters combining uppercase letters, lowercase letters, numbers, and special characters. Never use a simple password such as your date of birth or name.
After changing your password, delete any saved copies of the old password and consider using a password manager.